Refund policy
Returns & Exchanges
Due to the nature of our products—including handcrafted jewelry, crystals, and curated gift items—all sales are final. We do not accept returns or exchanges at this time.
Each piece is carefully selected or handcrafted with intention, and we encourage you to read product descriptions thoughtfully before purchasing.
Damages or Order Issues
If your order arrives damaged or if you receive the incorrect item, please contact us within 7 days of delivery.
Please include:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
We will review the situation and work with you to find a fair and aligned solution.
Custom & One-of-a-Kind Items
Custom orders, personalized items, and one-of-a-kind pieces are non-refundable and non-exchangeable.
Our Promise
Your satisfaction matters deeply to us. While we do not offer returns or exchanges, we are committed to handling any issues with care, integrity, and open communication.
Please reach out—we are always happy to connect.